Policy

Deposits:

All first time color services scheduled with me will require a $50 deposit at the time of booking. This deposit holds your reservation on my schedule and will be deducted from the total due at the end of the scheduled service appointment. Deposits are fully refundable with a minimum 48 hour notice of cancellation. A no show or last minute cancellation within 24 hours of the appointment will forfeit this deposit.

Appointments held with a deposit are allowed one appointment change. A minimum of 48 hours notice is required to reschedule. Your $50 deposit will transfer to the new appointment date and time. If the second appointment must be rescheduled your deposit will be refunded and we will discuss other options.

 

 

Cancellations:

I understand that unanticipated events happen in life that maybe cause my guests to have to cancel their appointments. I request a 48 hour notice of cancellation so I have the opportunity to accommodate another guest. All cancellations and *partial cancelations within 24 hours of the appointment date and time will be considered a late cancellation and a rebooking fee will be required for each cancelled service before the appointment(s) may be rescheduled with me.

Rebooking fees will be sent via invoice to the email address on file and must be paid before booking future appointments. The purpose of this fee is to partially cover the expense of lost booking time that could not be filled due to short notice, it is not a credit toward future appointments. In the case of multiple late cancellations, rebooking may no longer be available.

 

Rebooking Fees

$25 missed haircut appointments

 $50 missed color appointments

 

*A partial cancellation is the cancelling of one of multiple services scheduled.  Example: Canceling color portion of service, but keeping haircut or vice versa.

 

Punctuality

I strive to schedule guest appointments as efficiently as possible and will not be able to accommodate late appointments that will effect the next guest appointment on my schedule. Tardiness of more than 15 minutes will result in a cancelled appointment and will be considered a “no show” cancellation. A $25 missed appointment fee will be required before rescheduling. 

If I am able to accommodate an abbreviated service in the allotted time, the $25 fee may be added to the total due for the canceled portion of the service, at my discretion, to cover a potion of the lost time that was held.

 

Service Adjustments

I strive to offer my guests the highest level of satisfaction. If you are having challenges with your new cut or color please let me know within 7 days of your initial appointment. I will be happy to make necessary adjustments with no additional charge. Additional changes that were not part of our original goal determined at consultation will require a second service scheduled at menu price.

 

 

Children and Additional Guests

  • To help us prioritize our limited space for our guests, we encouraged you to enjoy your time in the salon without additional visitors.

  • Bloom is a small, open space where sharp cutting tools, hot tools, and chemicals are being used at all times.To ensure that our littlest guests are always safe in the salon, all children must be accompanied by an adult that is not receiving a service at all times. 

 

Scheduling:

Bloom operates by appointment only. Walk-in and same day appointments are not available.​